1. Refund Eligibility
Refunds are available under the following conditions:
- Request made within 7 days of purchase
- Less than 20% of course content has been accessed
- No certificate has been issued for the course
- Valid reason for refund (technical issues, content mismatch, etc.)
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
- More than 7 days have passed since purchase
- More than 20% of course content has been accessed
- Certificate has already been issued
- Account termination due to policy violation
- Promotional or discounted purchases (unless specified otherwise)
3. Refund Process
To request a refund:
- Contact our support team via email or phone
- Provide your order details and reason for refund
- Our team will review your request within 3-5 business days
- Approved refunds will be processed within 7-10 business days
- Refunds will be credited to the original payment method
4. Refund Amount
- Full refund for eligible requests within 7 days
- Payment gateway charges may be deducted (up to 2%)
- Partial refunds may be offered in certain circumstances
5. Course Cancellation
In the rare event that BusinessLifeSet cancels a course:
- Full refund will be automatically processed
- Refund will be processed within 7 business days
- Alternative course options may be offered
6. Technical Issues
If you experience technical issues preventing course access:
- Contact support immediately for assistance
- If issues cannot be resolved within 48 hours, refund may be offered
- Technical issues must be verified by our support team
7. Dispute Resolution
If your refund request is denied and you wish to dispute the decision:
- Submit a written appeal to our management team
- Include all relevant details and documentation
- Final decision will be communicated within 5 business days
8. Contact for Refunds
For refund requests and inquiries:
Email: support@businesslifeset.com
Phone: 8121723321
Subject Line: Refund Request - [Your Order ID]
Note: This refund policy applies to individual course purchases. For membership subscriptions, please refer to the specific terms of your subscription plan.
Last updated: August 4, 2026